Refund and Returns Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition as you received it.

Refunds

Once we receive your item, we will inspect it and notify you of receiving your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your PayPal account or debit/credit card.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item if the reason for return is not a faulty item.
In this case shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
In case of a defected item we replace it free of charge.

Contact Us

If you have any questions on how to return your item to us, contact us via info@handstandprops.com